"When we signed up with EPB Telecom, we accidentally failed to give them notice of our tax-exempt and nonprofit status. When we recognized this oversight, EPB Telecom quickly gave us a retroactive credit for all sales tax that had been billed on our account. Many companies would have helped us correct the mistake, but there are not many that would have been gracious enough to give a credit for retroactive billings without a tremendous hassle. EPB Telecom is to be commended for their outstanding customer service."

Stephen T. Perry, CPA
Chief Financial Officer
Blood Assurance